3/30/10

Disrespect and disinfectant

Subject one is what constitutes dis-respect. Does an environment where innuendo and connotation of sexual activity count as disrespect when everyone involved accepts it? Does receiving a dressing down in front of not only another co-worker but a potential customer count? My opinion is that the second is a definite yes where as the first is more fuzzy. Smiley and Luck were in a position to both be addressed in front of a customer in front of a friend who is not an employee. This would make that friend a potential customer right? Boss was upset and took this out in an inappropriate fashion. Profanity was used. My issue comes in when there is posted in the store a message to the staff that disrespect is cause for loss of hours. If Boss can be disrespectful and not have consequences then why should the rest of the staff follow the rules as they are posted? There are rules for dress and rules for behavior. There are rules that say if you do not show up or call in you will be disciplined. These rules need to apply to all or they are not enforceable for any. Arbitrary and contradictory application will lead to dissension and lack of efficiency.
There are many things to be cleaned and there are no written guidelines for how to do so. I have tried to follow the flow of employee information and do what is said to be correct but in every other food service place I have worked for there are different cleaners for different jobs. My pet peeve of the moment in this area is Stainless Steel cleaner. While a serious heavy duty cleaner may be used on almost any surface there are reasons why stainless has its own type. I have never seen a specific stainless cleaner used on any of the surfaces in the store and it bugs me. I have asked for it on several occasions and have been brushed off. When I first started working there I tried to find that all important book, the MSDS, and it took 2 weeks before it surfaced. There is supposed to be a set of cleaners applicable to all types of cleaning yet...
There was an inspection by one of the top people involved in this chain. This store got a zero. I wonder why...
Now I get to worry if the job I work so hard to keep will even be there since the store might have to close due to bad inspections and poor sales and labor ratings.

Ranting at the top of my lungs.
More in my head but it is still too unformed as of yet.
Comments are welcome if positive thoughts guide you.

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